Your investment. In good hands.

Your First National Rayner Property Manager is so much more than a rent collector. He or she offers a comprehensive range of Property Management services and is equipped to deal with any challenges that may arise.

How we manage your investment

Our Property Management services include:
Consulting you to ascertain your objectives and requirements
Establishing the best possible rent return
All ingoing, outgoing and periodic tenancy condition reports, with internal and external photos
Marketing the property, which may include a signboard, window display, newspaper advertisement or internet advert
Showing prospective tenants through the property
Screening and assessing tenants who apply to rent
Completion of all relevant documents required by state legislation
Ongoing management of rental income
Management of maintenance and renovations, where applicable
Disbursement of accounts, whether to landlord, trades or creditors
Collation of documents and representation at tribunal hearings, where necessary
Arranging of regular value appraisals and asset management reports to maximise your investment
No lock in contracts
Customer Service Guarantee – if we fail to deliver on our promises, we will manage your property for free for 3 months

Kind words from a few of our clients

First national Rayner have been so great to deal with. Ebony has been on the ball since we first showed interest in the rental market. Continuous communication throughout the application process right up until now. Any issues do not get missed. Alway… Read more

First national Rayner have been so great to deal with. Ebony has been on the ball since we first showed interest in the rental market. Continuous communication throughout the application process right up until now. Any issues do not get missed. Always get a smile from everyone at rayners when entering the office. Would definitely recommend Ebony and the team and first national Rayner for all your housing needs. Thanks Eb!

Scott Spurr
Scott Spurr
We have been associated with Rayner First National Real Estate for over 5 years. From our very first meeting with the beautiful Kacey who made it an easy transition from home owner to tenants for us, we felt completely comfortable and looked after by… Read more

We have been associated with Rayner First National Real Estate for over 5 years. From our very first meeting with the beautiful Kacey who made it an easy transition from home owner to tenants for us, we felt completely comfortable and looked after by her. To just recently when the rental we have called home for the past 4 years was put on the market and Adam represented Rayner for the sale of this property. He helped make it an easy and noninvasive time for us, his constant contact and advise was amazing. We knew that we would not be homeless or left out in the cold because we were renters. Right up until the sale Adam was in contact with us and we were more than happy to help sell the beautiful property we have been renting. Lucky for us an investor bought the property and we are able to still be associated with Rayner First National, your communication, friendliness, and professionalism is amazing, Thank-you

Joanne Mitchell
Joanne Mitchell
Ebony has been absolutely fantastic throughout my rental experience with rayner. Ebony has been very accommodating to myself and my family, she goes above and beyond to help us when in need! And I'm absolutely very grateful that she is my propert… Read more

Ebony has been absolutely fantastic throughout my rental experience with rayner. Ebony has been very accommodating to myself and my family, she goes above and beyond to help us when in need! And I'm absolutely very grateful that she is my property manager, cannot recommend her enough.

Billoie-jo Ribbons
Billoie-jo Ribbons
This amazing team worked together to create a successful campaign on our behalf in order to achieve a positive outcome for our property. Special thanks to Property Manager Ebony Hanson.
Marama Kensley
First National has been by far the most pleasant, efficient and amazing real estate I have had the pleasure of dealing with. Ebony was an amazing property manager. She is always friendly and nothing is ever too much trouble. Her work ethic is an abso… Read more

First National has been by far the most pleasant, efficient and amazing real estate I have had the pleasure of dealing with. Ebony was an amazing property manager. She is always friendly and nothing is ever too much trouble. Her work ethic is an absolute credit to her personality and also to the values held at FN Bacchus Marsh. Not only was Ebony amazing but every time I went to the office all the staff were friendly and it was an incredibly warm and inviting space. I would not hesitate to recommend ebony and the whole team to everyone and anyone! Thank you so much for everything you have done throughout my rental journey! I sincerely hope to work with you all again!

Cassie Santoro
Cassie Santoro

Australia’s No. 1 Real Estate Network

Customer satisfaction research and ratings agency, Canstar Blue, has announced First National Real Estate the winner of its 2016 ‘Most Satisfied Customers’ award, based on comprehensive customer research about the experience of homeowners, tenants and landlords with Australia’s largest real estate brands.